FAQ
What is the most suitable electric bike for me?
You can readthe electric bike buying guideor use themodel comparisonto choose the one that is most suitable for you.
How long will it take for me to receive the electric bike I purchased?
Orders will be processed within 48 hours on business days. Once the order has been shipped, a shipping confirmation email will be sent to your email address. We use FedEx for transportation. Please allow 2-7 business days for the shipment to reach your specified location. Pre-order orders will have the estimated shipping date indicated on the product page. Any delivery dates provided by PUCKIPUPPY are estimated dates.
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